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How to Collect Video UGC: Boost Your Website and Marketing with Engaging Content

Sep 15, 2024
Ben Russell
Founder

Let's face it—nothing beats the authenticity of real people sharing their experiences. Video user-generated content (UGC) is the secret sauce to modern marketing, and if you're not using it yet, you're missing out!

Whether it’s real customer reviews or behind-the-scenes footage, videos created by actual users can transform your marketing efforts by building trust, boosting engagement, and driving conversions. From showcasing video UGC on your website to leveraging it in organic marketing or paid ads, the possibilities are endless.

To make the most of video UGC, you need the right tools. That’s where Clipara comes in. Clipara simplifies the integration of video UGC into your website, allowing you to create stunning, branded embeds—like Instagram reels, customized carousels, and grids—without any coding. It’s designed to give your site a modern UGC experience that can significantly enhance engagement and conversion rates.

In this guide, we’ll dive into simple, actionable strategies for collecting high-quality video UGC and show you how Clipara can elevate your UGC game, making the process smooth and effective. Ready to dive in?

Why Invest in Video UGC?

Trust and Authenticity:

Consumers crave authenticity, and there’s nothing more genuine than hearing from real people who have used your product or service. Video UGC captures honest, relatable customer experiences that can’t be replicated with traditional advertising. When potential customers see real stories and reviews, they build trust and confidence in your brand.

Engagement and Social Proof:

People love interacting with content they relate to, and UGC fosters of a sense of community and boosts engagement by showcasing real-world use cases, such as customer unboxings or reviews. This strengthens connections with your audience and encourages them to come back for more.

Seeing others endorse your brand through video UGC creates powerful social proof. When potential customers see real people vouching for your product or service, it significantly influences their purchasing decisions. A well-placed customer testimonial or product review video can do wonders for driving conversions, proving that your product or service is worth trying.

Cost-Effectiveness:

Video UGC is often less expensive than professionally produced content, as it’s created by customers themselves. This makes it a budget-friendly option while still driving higher conversion rates.

Types of Video UGC

There are lots of different ways people can create video UGC for your brand. Here are some popular types:

1. Product Reviews

Product reviews are the most popular UGC videos where customers share their honest opinions, including likes, dislikes, and tips for best results. Featuring UGC on your website can boost conversions by 29%. Tools like Clipara make embedding UGC easy.

Example: Check out this product review video by @mimiermakeup on Instagram.

2. Testimonial Videos

Good reviews often double as powerful testimonials. These genuine stories build trust and boost conversions by influencing potential buyers.

Example: Flashpack features a video carousel of customer testimonials on their homepage using Clipara. This engaging setup highlights real experiences and enhances trust.

3. Unboxing Videos

Customers showing off their first reactions as they open your products is a fun way to highlight packaging, product details, and excitement. These videos capture the thrill of unboxing, showcasing key features and the overall experience.

Example: Check out this unboxing video of the Dyson Airwrap by @giscorpio on Instagram.

4. Tutorials and How-To Videos

These videos are great for showing practical uses and helping others learn tips or tricks. They help users understand and get the most out of their purchase.

Example: This TikTok video by dermatologist @aamnaadel demonstrates how to use micellar water from COSRX effectively.

5. Behind-the-Scenes Videos

Whether it’s from your employees or customers, behind-the-scenes (BTS) videos give a peek into your brand, your process, or your people. These videos add a personal touch and and enhances transparency.

Example: This BTS video from Beis Travel shows their photoshoot for their new collection.

@beis

Behind the scenes of our campaign shoot for The BÉISics ✨

♬ original sound - Beis Travel

6. Challenge or Contest Videos

Get creative by hosting a challenge or contest. This is a fun way to engage your audience and can lead to a wave of new UGC content. Encourage your followers to post photos or videos using your branded hashtag. To boost participation, offer small gifts or rewards for the best content.

Example: A great example is ASOS’s #AsSeenOnMe contest, where users showcase their ASOS outfits in videos for a chance to be featured on the brand's social media.

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How to Collect Video UGC

Now that we’ve covered the what and the why, let’s dive into the how. There are several ways you can start collecting UGC, both organically and by working with creators or influencers.

1. From Customers

One of the most authentic ways to gather video UGC is by encouraging your customers to share their experiences. Try these approaches

Social Media Hashtags: Encourage your customers to share videos using a branded hashtag on platforms like Instagram or TikTok. This method allows for easy discovery and collection of relevant UGC.

Contests and Giveaways: Host a UGC video contest to motivate your audience to share content. Offer prizes or exclusive discounts to participants. A successful example includes fitness brands encouraging users to share transformation videos.

Dedicated UGC Platforms: Provide a straightforward way for customers to upload their video content directly to your website or a designated UGC collection tool.

2. From Paid Creators

Partnerships with micro or macro UGC creators can enhance your brand's credibility and reach.. These creators bring engaged audiences that align with your target market, and their content can inspire further UGC. By working with these creators, you can maintain quality control while benefiting from the authenticity of user-generated content. Choose influencers who match your brand’s values and provide them with clear guidelines to ensure their videos are on-brand yet still feel genuine.

3. From Influencers

Partnering with influencers to produce organic-feeling video UGC is a smart strategy. It can greatly extend the reach of your video UGC. Influencers bring their own following, and their endorsement can lead to an organic spread of content. Encourage them to create authentic content using your product, which can then be featured on your site or social media channels.

4. From Employees

Don’t overlook the power of employee-generated content. Your employees know the ins and outs of your product better than anyone, making their behind-the-scenes or how-to videos valuable. These videos can humanize your brand, showing its personality and the people behind it.

Best Practices for Collecting Video UGC

While collecting video UGC is crucial, ensuring it aligns with your brand is equally important. Here are some best practices to keep in mind:

  • Set Clear Guidelines: Be clear about what type of videos you want, the format, and where they’ll be used. This reduces the back-and-forth while maintaining quality.
  • Make It Easy: Simplify the process—whether through social media, email, or direct upload using user-friendly submission forms or landing pages, making it easy for users to upload content.
  • Offer Incentives: Rewards, whether in the form of discounts, giveaways, or shout-outs, encourage more participation.
  • Ensure Quality and Permissions: Always ensure you have proper usage rights for the videos and that the videos are of good quality.

Using Video UGC in Your Marketing

Once you have your video UGC, it’s time to put it to work. Here's how you can use it to boost both your organic and paid marketing efforts.

Organic Strategies

  • Website Embedding: Feature video UGC prominently on your website—particularly on key landing pages like the home page, product pages, or as testimonials. This strategic placement can significantly increase user engagement and the time visitors spend on your site.
  • Social Media Sharing: Amplify UGC by sharing customer videos across your social channels. Platforms like Instagram Reels, TikTok, and YouTube Shorts are excellent for reaching a broader audience.

Paid Ads

  • Incorporate UGC in Paid Ads: UGC can give your ads an authentic feel that’s more relatable to audiences. Whether you’re running Facebook or YouTube ads, a video featuring real customers is often more persuasive than traditional polished ads.
  • Targeted Campaigns: Use video UGC in ads targeted to specific customer personas, making the content feel personal and relevant.

How Clipara Can Enhance Your UGC Experience

Clipara is an innovative platform that simplifies the way businesses display video UGC. Whether you’re working with customers, creators, or influencers, Clipara offers a seamless experience for integrating UGC into your website without any coding expertise.

Why Use Clipara:

  • No Coding Required: Integrate video UGC effortlessly with Clipara’s no-code solution. This makes it accessible for everyone, from marketing managers to small business owners, allowing you to enhance your site without technical hassle.
  • Flexible Display Options: Clipara offers customizable display options to fit your website’s design. Whether you want to create a product review carousel, highlight testimonials, or showcase employee stories, Clipara adapts to your needs.
  • Seamlessly Upload UGC: Easily curate and display user-generated videos on your site to enhance engagement and trust.
  • Create a Modern UGC Experience: Clipara’s user-friendly platform ensures that your UGC fits your brand’s aesthetic while maintaining functionality. Whether it’s adding video testimonials or shoppable UGC, Clipara provides the tools you need to bring your UGC strategy to life.

By streamlining the UGC process, Clipara lets you focus on what matters most—building trust and engaging with your audience. By using Clipara, you can simplify the process of collecting, managing, and showcasing UGC, transforming it into a powerful marketing tool for your brand.

Successful UGC Website Embedding with Clipara

Here are a few brands that have successfully used Clipara to enhance their UGC strategies, leading to increased engagement and conversions on their websites.

Ombe

Ombe uses Clipara to seamlessly integrate video testimonials and tutorials in carousels on their homepage. This engaging format highlights real customer experiences and builds trust.

FlipMits

On their product page, FlipMits features a carousel with videos of people using their products. This dynamic display provides potential buyers with relatable, real-world examples of the product in action.

Atlas Packs

Atlas Packs uses Clipara to display a carousel of travel experiences featuring their products on the homepage. This visually appealing showcase captures the essence of adventure and the versatility of their packs.

By integrating Clipara’s user-friendly platform, these brands have successfully highlighted user-generated content, creating a more engaging and authentic online experience.

Conclusion

Video UGC is a powerful tool for building trust, driving engagement, and boosting conversions. By encouraging your customers, creators, influencers, and employees to contribute, you can create a library of authentic, relatable content that resonates with your audience. And with Clipara, integrating this content into your website has never been easier.

Ready to level up your UGC strategy? Visit Clipara to see how it can bring a modern video and image UGC experience to your website today!

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